Accessibility Statement
FC Gelsenkirchen-Schalke 04 e.V
Ernst-Kuzorra-Weg 1
45891 Gelsenkirchen
Domain: shop.schalke04.de
Phone: 0209 | 97 75 18 77
Email: service@schalke04.de
Scope
FC Schalke 04 is committed to making its website shop.schalke04.de accessible in accordance with the Accessibility Strengthening Act (BFSG).This accessibility statement applies to this website: shop.schalke04.de.
The club aims for compliance with WCAG 2.2 Level A and AA across all its digital platforms. To this end, FC Schalke 04 follows a continuous improvement process to enhance digital accessibility. Identified deficiencies are being addressed successively.
Status of Compliance with the Requirements
The website shop.schalke04.de is partially compliant with the Accessibility Strengthening Act (BFSG) due to the following incompatibilities and exceptions.The contents listed below are not accessible for the following reasons:
• Images of individual products may have insufficient captions
• Currently, not every element is operable via keyboard
• Some pages may have buttons and links without readable names
• Certain interactive applications and special functions like the jersey configurator are not fully accessible
• Some controls may have insufficient contrast
The club continuously examines possibilities for improvement, but due to the high effort and dependency on third-party providers, not all barriers can be removed immediately.
If purchasing products is not possible due to these barriers, FC Schalke 04 offers the alternative to purchase products on-site in the fan shops, via the hotline 0209 | 9775 1877 or by email to service@schalke04.de.
If the alternative texts do not sufficiently describe the product, there is the option to learn more detailed information and details in the product detail view.
Creation of the Accessibility Statement
This statement was created on June 20, 2025.The statement was created based on a self-assessment and checked against the Web Content Accessibility Guidelines (WCAG) 2.2 compliance level A and AA.
This accessibility statement has been prepared with the utmost care and is regularly updated to meet current requirements and standards. Nevertheless, errors cannot be completely ruled out.
If errors in this statement are detected, FC Schalke 04 requests a brief feedback via the barrier reporting form, as outlined below.
This statement was last reviewed on June 27, 2025.
Reporting Barriers, Feedback and Contact Details
Have barriers been noticed when accessing content on shop.schalke04.de? Then they can be reported. FC Schalke 04 welcomes feedback from its members and fans and strives to rectify reported barriers as quickly as possible within the technical and economic possibilities.It is requested to indicate on which page and with which function the barrier was discovered. To do this, please preferably complete the following contact form as fully as possible, barriers can be reported via the following ways:
Contact form: https://schalke04.de/formular-zur-meldung-von-barrieren/
Email: service@schalke04.de
Phone: 0209 | 97 75 18 77
Postal address:
Keyword Report Barriers
FC Gelsenkirchen-Schalke 04 e.V.
Ernst-Kuzorra-Weg 1
45891 Gelsenkirchen
